FAQ

Frequently Asked Questions

Supplican Domiciliary Care Services Limited is a member of the United Kingdom Home Care Association (UKHCA), which promotes and identifies the highest standards of nursing care in England. The team at Supplican also makes sure that we employ the most up-to-date technology to provide our customers with a complete experience.

The purpose of the United Kingdom Home Care Association, or UKHCA, is to identify and promote the highest standards of home care. It also produces information on good practices and acts as a focal point for innovation and quality within the care industry.

All UKHCA members have to go through a vetting process before joining, or produce evidence that they are regulated by the appropriate regulatory body. Once a member promises to follow the UKHCA Code of Practice and is vetted, they will be welcomed into the Association.

The cost of the service will vary depending on the level of care we’ve been asked to provide before we agree to any services. A personal assessment will be done so that we can better understand what you need from us. Supplican has extensive experience working with multi-source funding and is able to accommodate most circumstances. We negotiate, and we’ll offer discounts whenever possible. Just ask us how our expertise can help you.

If you’re interested in a care plan for yourself or a loved one, please get in touch with your local branch. A member of our management team would be happy to sit down with you at your convenience to talk about what you need. We offer care planning processes that will fit the needs and wishes of each individual.

One of the reasons Supplican staff is so representative of their clients is that all of our employees are recruited from local communities. Not only does this help build a better, more dynamic workforce, but it also makes for stronger understanding and communication with clients. We have both female and male carers, who range in age from 18 to 65, to serve the varied needs of our customers. To best serve each client’s needs, we make every effort to maintain continuity of care and assign a familiar team of care workers to each one as often as possible.

We provide coverage for all aspects of respite care, like caring for up to 3 family members with Alzheimer’s or dementia, and as many tasks as you need. We usually work relatively short-term commitments and are available when you need us most!

We do. We know that many people visit Dorset and the Lake District every year, so along with careful planning, we can make sure that you’ll have a memorable visit to our region.

We support multiple payment options . Supplican is experienced in managing a multi-source funding portfolio and will do whatever it takes to make the process as smooth as possible for you.